What our patients say

Patient satisfaction is an important measure of how we’re doing and we gather ongoing feedback to help improve and develop our services.

  • I could not have been treated better or more helpfully. At every stage the care I received was exemplary. At every level the staff were helpful, professional and kind. The attention to patients and their needs was excellent – and the medical care provided by your surgeons was outstanding.

  • Exceptional care once again from my consultant and the staff at the Freeman Hospital.

  • My cardiologist is a great consultant who really cares. Very happy with the treatment I got.

  • I was always treated well with kindness, dignity and respect. The doctor is without doubt one of the best consultants in Europe. He is honest and straightforward, compassionate and professional. He heads an excellent team of clinicians and nursing staff. The team has the most caring, competent and confident nursing and ancillary staff.

  • I have never needed hospital treatment so didn’t know what to expect. Everyone in the department and my consultant made me feel at ease and provided the best experience possible under the circumstances - thank you.

  • My consultant was kind and caring throughout. It was a great experience and I cannot speak highly enough of the staff on the ward and generally in Freeman Hospital.

  • The service I received from my consultant and the day treatment centre at the Freeman Hospital has been outstanding, genuine and compassionate from the onset. A special thank you to the team from the day treatment centre whose care was first class.

  • The hospital and consultants and all the other staff I encountered were amazing.

  • Very impressed by care received from my consultant. The staff were great - really appreciate how supportive the nurses were.

  • The theatre staff, recovery and ward nurses are all very friendly.